Privacy Policy

Privacy Policy

Privacy Policy

Privacy Policy – Midtown Medical Centres (MMC)
Last Updated: 01 – May – 2025

At Midtown Medical Centres (“MMC,” “we,” “our,” or “us”), your privacy and the confidentiality of your personal and health-related information are of the utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website midtownclinics.com, use our services, or interact with us online.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, contact number, email address, home address

  • Date of birth, gender

  • Health-related or medical information provided voluntarily

b. Appointment & Contact Data

  • Appointment requests and preferences

  • Messages or inquiries submitted via contact forms or email

c. Technical Information

  • IP address, browser type, device information

  • Cookies and usage data such as pages viewed and session durations


2. How We Use Your Information

Your information is used to:

  • Manage appointment requests and patient communications

  • Respond to queries and service requests

  • Deliver a personalized and improved online experience

  • Monitor website usage for performance and improvement

  • Fulfill legal, clinical, and regulatory obligations


3. Sharing of Information

We do not sell or rent your personal data. We may share information in the following limited cases:

  • With medical or administrative professionals for coordination of care

  • With secure, third-party service providers (e.g., IT and hosting services)

  • When legally required, such as under health regulations or court orders


4. Data Protection and Security

MMC uses technical, administrative, and physical safeguards to protect your data. While we work to keep your information secure, no online platform can be completely risk-free.


5. Cookies and Analytics

Our website may use cookies or tracking technologies to enhance functionality and collect anonymous analytics data. You may disable cookies via your browser settings, though this may affect site performance.


6. Your Rights

You may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Withdraw consent (where applicable)

  • Object to the use of your data for certain purposes

To exercise these rights, contact us using the information below.


7. Third-Party Links

Our site may link to other websites for your convenience. Midtown Medical Centres is not responsible for the privacy practices or content of external websites.


8. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent. If such data is inadvertently collected, we will take steps to delete it promptly.


9. Updates to This Policy

This Privacy Policy may be revised periodically. Changes will be posted on this page and reflected by the updated date above.


10. Contact Us

For any questions about this Privacy Policy or your data, please contact:

Midtown Medical Centres (MMC)
Email: midtownmedicalcentre@gmail.com
Phone: +91 77366 00030
Address: Door No 726 B, Judge Mukku,
Near Seaport Airport Road, Thrikkakkara,
Kochi, Kerala 682021